Privacy policy

Privacy policy

1. Introduction

This privacy policy explains how TLJ SRL, a company registered under number 1008.206.815, whose registered office is located at Tienne du Sarment 8, 1330 Wavre, collects, uses and protects your personal data, in accordance with the General Data Protection Regulation (GDPR).

Using the https://pro.passpass.be/ and its associated services, you accept this policy.

Contact: contact@passpass.be

2. Key definitions

  • User: any person accessing the site or using the services.
  • Data controller: TLJ SRL
  • Subcontractor: any entity acting on behalf of TLJ SRL in the context of data processing.

3. Collected data

We collect various types of data, including :

  • Identification data: surname, first name, e-mail address, telephone number
  • Browsing data: IP address, browser, operating system, consultation time
  • Answers to personalized forms when registering for an event
  • Other information you send us via forms or exchanges
  • Billing data: legal status, IBAN, company number

4. Purpose of processing

Your data is used for :

  • Manage your account and provide the services you request
  • Improve the user experience on the site
  • Respond to your messages and support requests
  • Send commercial communications (with prior consent)
  • Carry out anonymized statistical analyses
  • Meeting our legal obligations

5. Legal basis for processing

Processing is based on your explicit consent, on theperformance of a contract, or on compliance with legal obligations.

6. Data sharing

Your data may be shared with :

  • Members of the TLJ SRL team and its service providers
  • Event partners or co-organizers (with your agreement)
  • Public authorities as part of legal obligations

We never sell your data to third parties.

7. Shelf life

Your data will be kept for a maximum of 5 years from the date of your last contact or use of the service.

8. Cookies and audience measurement technologies

The site uses cookies and similar tools to :

  • Keep it running smoothly (technical cookies)
  • Remember your preferences (functional cookies)
  • Measuring audience and performance (analytical cookies)
  • Offer you relevant content (personalization cookies)

Tools used

We use the following tools, whose data is anonymized and not shared for commercial purposes:

  • Google Analytics 4 (GA4 ): to analyze website traffic
  • Google Tag Manager (GTM ): centralized management of marketing scripts
  • Hotjar: to understand user behavior (heat maps, anonymized recordings)

Cookie management

You can :

  • Accept all cookies
  • Refuse non-essential cookies
  • Personalize your preferences via the consent banner

You can change your choice at any time via your browser settings or the link in the footer of the site.

9. Your rights

In accordance with the RGPD, you can:

  • Access your data
  • Rectify inaccurate data
  • Request deletion of your data
  • Limit or object to their processing
  • Request portability of your data
  • Withdraw your consent at any time

To exercise these rights: contact@passpass.be

You can also contact the Data Protection Authority: https: //www.autoriteprotectiondonnees.be/

10. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or destruction.

11. Modifications

This policy may be updated. In the event of significant modification, we will inform you by e-mail or via the site. Last update: June 9, 2025.

12. Applicable law and jurisdiction

This policy is governed by Belgian law. In the event of a dispute, the courts of Walloon Brabant shall have jurisdiction.

If you have any questions or requests, please contact us at contact@passpass.be.