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PassPass

Privacy policy

1. Introduction

This privacy policy explains how TLJ SRL, a company registered under number 1008.206.815, with registered office at Tienne du Sarment 8, 1330 Wavre, Belgium, collects, uses and protects your personal data in compliance with the GDPR.

By using https://pro.passpass.be/ and its related services, you accept this policy.

Contact: contact@passpass.be

2. Key definitions

  • User: any person accessing the website or using the services.
  • Data controller: TLJ SRL
  • Data processor: any entity acting on behalf of TLJ SRL.

3. Data collected

We collect various types of data:

  • Identification data: first name, last name, email, phone
  • Browsing data: IP address, browser, operating system
  • Form responses when registering for an event
  • Other information provided via forms or exchanges
  • Billing data: legal status, IBAN, business number

4. Purposes of processing

Your data is used to:

  • Manage your account and deliver the services requested
  • Improve the user experience
  • Respond to your messages and support requests
  • Send commercial communications (with consent)
  • Perform anonymised statistical analyses
  • Comply with our legal obligations

5. Legal basis

Processing is based on your explicit consent, on the performance of a contract, or on compliance with legal obligations.

6. Data sharing

Your data may be shared with:

  • TLJ SRL team members and service providers
  • Partners or co-organisers of events (with your consent)
  • Public authorities as required by law

We never sell your data to third parties.

7. Retention period

Your data is kept for a maximum of 5 years from your last contact or use of the service.

8. Cookies

The website uses cookies to:

  • Ensure proper functioning (technical)
  • Remember your preferences (functional)
  • Measure audience (analytics)
  • Offer relevant content (personalisation)

Tools used (anonymised data, not shared for commercial purposes):

  • Google Analytics 4 (GA4): traffic analysis
  • Google Tag Manager (GTM): centralised script management
  • Hotjar: heatmaps and anonymised recordings

You can accept, decline or customise cookies via the consent banner, and change your choice at any time via your browser.

9. Your rights

In accordance with the GDPR, you can:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw your consent at any time

To exercise these rights: contact@passpass.be

You can also contact the Belgian Data Protection Authority.

10. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction.

11. Changes

This policy may be updated. In case of significant changes, we will notify you by email or via the website.

Last updated: 9 June 2025.

12. Applicable law and jurisdiction

This policy is governed by Belgian law. In case of dispute, the courts of Walloon Brabant have exclusive jurisdiction.

For any question: contact@passpass.be

Privacy policy — PassPass - PassPass